Effective Date: 4th October 2025

Please read this Data Privacy Policy (“Policy”) carefully before using our Website or providing us with any Personal Data (defined below). By accessing the Website or Services, or providing your Personal Data, you consent to the collection, use, processing, and disclosure of your Personal Data in accordance with this Policy.

If you do not agree with this Policy, you must not use the Website or Services or provide us with any Personal Data.

1. Definitions

Unless otherwise defined in this Policy, defined terms used have the same meanings as set out in the Terms and Conditions located at [insert link]. 

1.1 “Personal Data” means any data relating to an identified or identifiable natural person, as defined under Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the “UAE PDPL”).

1.2 “Processing” means any operation performed on Personal Data, such as collection, storage, use, disclosure, transfer, or deletion.

2. Contact Information

For privacy-related enquiries, you may contact us at: orders@sharjahperfume.ae

3. Categories of Personal Data We Collect

We may collect the following categories of Personal Data when you use the Website or Services, or purchase Products:

- Identity data (e.g., name, title).

- Contact data (e.g., email, phone, billing and delivery address).

- Payment data (e.g., debit/credit card details, transaction history).

- Order details (e.g., Products purchased, preferences).

- Technical data (e.g., IP address, device type, browser type, operating system, cookies).

- Marketing and communication preferences.

We may also collect Personal Data that you voluntarily provide when contacting us or filling forms.

4. How We Use Your Personal Data

We use your Personal Data for the following purposes:

- To process, fulfil, and deliver your Orders.

- To provide and improve the Website, Services, and Products.

- To communicate with you, including responding to enquiries and complaints.

- To send you marketing communications where you have consented.

- To comply with legal and regulatory requirements.

- To prevent fraud and ensure security of our Website and Services.

5. Legal Basis for Processing

We process Personal Data only where permitted under applicable law, including where:

- You have consented.

- Processing is necessary for performance of a contract (e.g., fulfilling an order).

- Processing is required to comply with a legal obligation.

- Processing is necessary to protect legitimate interests, provided such interests do not override your rights and freedoms.

6. Cookies and Similar Technologies

Our Website uses cookies and similar technologies to enhance your browsing experience, analyse Website traffic, and personalize content. You can control cookie settings through your browser; however, disabling cookies may affect Website functionality.

7. Sharing of Personal Data

We may share your Personal Data with:

- The Collaborator for payment receipt, order fulfilment, delivery, and customer service.

- Payment processors and financial institutions for processing transactions.

- Service providers (IT, hosting, analytics, logistics) acting on our behalf.

- Government authorities, regulators, or law enforcement, where required by law.

- Third parties in connection with a business transfer (merger, acquisition, etc.).

We do not sell your Personal Data.

8. International Transfers

Your Personal Data may be transferred to and stored in jurisdictions outside the UAE. Where this occurs, we ensure adequate safeguards are in place, in compliance with the UAE PDPL.

9. Data Security

We implement appropriate technical and organizational measures to protect your Personal Data against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Data Retention

We retain your Personal Data only as long as necessary for the purposes set out in this Policy, or as required by law. When no longer needed, data will be securely deleted or anonymized.

11. Your Rights

Subject to the UAE PDPL, you have the following rights:

- Access your Personal Data.

- Request correction or deletion.

- Request restriction or objection to processing.

- Request data portability.

- Withdraw consent at any time (without affecting prior lawful processing).

To exercise your rights, please contact us at orders@sharjahperfume.ae or +971 50 308 5921. We may require verification of your identity.

12. Children’s Data

We do not knowingly collect Personal Data from children under 18. If you believe a child has provided Personal Data without parental consent, please contact us so we can delete it.

13. Updates to this Policy

We may amend this Policy at any time by posting the updated version on the Website. Continued use of the Services after such amendment constitutes your acceptance of the revised Policy.

14. Governing Law and Jurisdiction

This Policy shall be governed by the laws of Sharjah and the federal laws of the United Arab Emirates applicable therein. Any disputes will be subject to the exclusive jurisdiction of the courts of Sharjah.